Quality Starts Long Before QC

Georgina Barnes, Founder of Lingerie Fit Lab
written by
Georgina Barnes
posted on
2nd September 2025

When most people hear the phrase quality control in lingerie manufacturing, they picture the final inspection at a factory. A production line of bras and briefs, boxes ready for shipment, and someone with a clipboard checking stitches and trims.

But the truth is, lingerie quality control doesn’t begin at the end. It begins much earlier, with the very first decisions in the product development stage, and it continues all the way through to the shop floor.

On a recent research trip to lingerie and swimwear stores in Melbourne CBD, I saw the same issues across both budget and premium brands: dented foam cups, loose threads, messy stitching, dirty marks, and signs of poor handling.

It was a reminder that garment quality standards are not just about catching faults before they reach the customer. They’re about building systems that prevent faults from happening in the first place.

Why Quality Control Matters in Lingerie

Unlike many apparel categories, lingerie has unique challenges: delicate fabrics, complex construction, tiny seam allowances, and the need to deliver support and comfort in a product worn close to the body.

That means quality in lingerie design is about more than aesthetics - it’s about functionality, durability, and trust.

When faults make it to the shop floor, the impact is felt everywhere:

• Lost sales as customers reject imperfect products.
• Increased markdowns and wasted stock.
• Damaged brand reputation.
• Additional textile waste in a world already oversaturated with unsold garments.

And here’s the industry truth: higher price ≠ higher quality. On my store visits, I saw the same issues in $30 bras and $130 bras. Price alone doesn’t guarantee stronger apparel quality management.

Quality Begins in Product Development

So if quality doesn’t start with a final QC check, where does it begin? With the lingerie development cycle itself.

Every decision made by product developers and garment technologists shapes how reliable the final product will be:

Material Selection: Choosing fabrics and components that meet agreed garment quality standards. If foam cups dent in transport and/or storage, or fabric snags too easily, no amount of QC at the end can fix that.

Design Suitability: Ensuring designs can be realistically produced on a mass production line. What works in a sample room may not translate to scale.

Tech Packs & Tolerances: Writing clear, realistic specs that factories can follow is crucial. In lingerie, tolerances that are too wide can throw off the entire garment, but overly tight tolerances can be equally unworkable. The key is balance: tolerances must be achievable and consistently adhered to. And if a factory can’t meet them, that’s a red flag that needs investigating and resolving before final sample sign-off.

This is why lingerie product development is inseparable from garment QC processes. The development stage lays the foundation for consistency and reliability.

Quality Throughout the Production Process

Once development is complete, quality has to be maintained at every stage of lingerie manufacturing:

Bulk Materials: Fabrics, foams, elastics and trims must fall within spec, meeting both brand standards and regulatory requirements.

Sewing & Finishing: Garments need to be sewn, handled and finished with care. Poor machinist handling leads to dirty marks, stretched necklines, twisted straps, and loose threads.

Packaging: Products should be packed in ways that prevent creasing, dented foam, or damage during transit.

In-Store Presentation: Overcrowded racks and poor hanging systems can leave cups misshapen as well as make it difficult for customers to pull out their size. The result? Garments falling to the floor, picking up dirt and dust before they’ve even been tried on, and a disappointing first impression for the customer.

Faults Happen - But They Must Be Managed

Here’s the reality: garments are made by people, not machines. Mistakes happen. A misaligned seam, a loose thread, a small stain from handling.

The role of lingerie supply chain quality isn’t to expect perfection, but to anticipate errors, minimise them, and catch them before they reach the customer.

And this is where brands need to define their standards:

• When is a fault minor enough to still sell?
• When is it severe enough to undermine lingerie fit and quality standards?
• Where do you draw the line between small imperfections and products that damage trust in your brand?

Without clear criteria, products slip through that should have been pulled, and customers are left questioning why they would pay for something that looks careless.

Quality and Sustainability Go Hand in Hand

There’s another cost to poor quality that often gets overlooked: waste.

Every faulty garment that reaches a customer and gets returned, marked down, or discarded is wasted energy, material, and money.

Strong lingerie sustainability practices depend on quality. When quality is built into the lingerie production process, fewer garments are rejected, less stock is destroyed, and less ends up in landfill.

Final Thoughts

Quality in lingerie isn’t an end-of-line checkpoint. It’s a system.

It begins with thoughtful lingerie product development, continues through garment QC processes at every production stage, and ends with garments being displayed in-store with care.

When brands view quality as an afterthought, they lose twice: once in wasted stock and again in disappointed customers. But when quality is built in from the start - from lingerie design decisions through to apparel quality management in-store - everyone wins. Customers feel valued. Brands protect their reputation. And the industry reduces unnecessary waste.

Because at the end of the day, quality isn’t about catching mistakes. It’s about preventing them.

LET'S BUILD BETTER QUALITY TOGETHER